Cancellation and refund policy

Summary policy for cancellations, refunds after license activation, and billing handling.

Legal content is temporarily unavailable

We could not load the latest legal text. This page shows a short temporary summary.

DrawMap360 licenses are delivered as digital services. After a paid license is activated, refund handling is evaluated according to the applicable order and agreement scope.

Enterprise requests are reviewed with the license start date, invoice state, and usage scope in mind.